Return Policy

At MIVABAG, we are committed to providing high-quality handbags and a satisfying shopping experience. Every item is carefully inspected before shipment to ensure quality.

Return Eligibility

We accept returns within 30 days after delivery.

To be eligible for a return, items must meet the following conditions:

• Items must be unused, unworn, and in original condition.
• Products must include original packaging, accessories, and protective materials.
• Items with signs of wear, damage, or improper use may not be accepted.

Return Process

To request a return, please contact us with:

• Order number
• Reason for return
• Photos or videos of the item (if required)

Our team will review your request and provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Please ensure the package is securely packed. We are not responsible for items lost or damaged during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you of the refund status.

Approved refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to appear, depending on your payment provider.

Non-Returnable Items

Returns may not be accepted for:

• Items that have been used, worn, or damaged after delivery.
• Items without original packaging or accessories.
• Customized or personalized products.

Contact Us

If you have any questions regarding returns, please contact us:

Email: a86881312@gmail.com